I have been a customer with Dyn for just over 5 years now, and I am happy with the service that I am getting. I started out with a free account, but I understand that they need to charge something for their services in order to stay in business, and their pricing doesn’t seem unreasonable – at least, it doesn’t seem out of line with other hosting providers — so I stuck with them.
I recently started using Dyn for their DNS services. The ability to tie a URL to an IP address has been great for me. I have a small business setting up and installing IP-based security cameras for my customers, and Dyn makes it so easy for me and for them. I don’t have to tell them to go to 204.xx.yy.zz, I just tell them to go to mycamera.whatever.happyplace.com and they are good to go. I can buy blocks of DNS from Dyn as I need it and my customers don’t have to deal with the details. And I appreciate the way that Dyn’s DNS handles changing addresses cleanly without requiring manual intervention each time. Smooth as silk!
I have only had to contact customer service a couple of times in the years I have been with Dyn, and I have to say it was a good experience each time. They got my issues resolved quickly on the first call each time, and I can’t really ask for more.
Overall, I am happy with the service that Dyn is providing. With the recent purchase by Oracle, I am hoping that it will only make things better.
Dyn is a cloud-based Internet Performance company run out of Manchester, New Hampshire by a team of more than 400 educated technology professionals. The company originally was conceived in 2001 as an open source Worcester Polytechnic Institute student project by current CEO Jeremy Hitchcock (who was also an Ernst & Young Entrepreneur of the Year finalist) and his co-founders Tom Daly, Tim Wilde and Chris Reinhardt. Since its’ founding, Dyn has had many high profile clientele relying on their expert user experience optimization service and techniques. Some of these clients include: Twitter, CNBC, D-Link, Zillow, Hershey’s, thetrainline.com, and many more.
Dyn’s primary focus is on creating a fantastic end-user experience, providing users with fast and safe information consistently. They ensure the user receives this by effectively monitoring and optimizing their client’s online infrastructure to create this end-user experience. Dyn makes sure their customers have it as easy as possible – there is no hardware required from the customer, special custom failover rules, and a coveted 24/7 monitoring of accounts. Moreover, Dyn offers experience optimization services such as their Managed DNS Express Service which includes DNSSEC and IPv6 support, Global IP Anycast Network, and no hard limits on usernames, as well as more expansive programs for booming websites who can’t afford even a minute of downtime. All of this is managed through Dyn’s web-based DNS management portal that allows customers to make updates from their web browser – simplicity and efficiency at its best.
Dyn customers can sometimes use special promo codes and special voucher coupons to save on the price of their orders. Some of these codes will provide customers with a free trial of Dyn’s services – one of the quickest and safest ways to experience what it is like to become one of Dyn’s clientele. Try a voucher, and see what kind of service the big brand name companies are getting with Dyn’s strong track record of customer satisfaction.